Returns & Exchanges at Nuvio Home
We want you to love your new space, which is why we offer a 30-day return window for most furniture and decor items in their original condition. If your selection isn't the perfect fit for your home, our streamlined process makes returning or exchanging items simple and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all hardware and assembly instructions are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing